Michelin Pilot Sport 5 225 45 ZR17 94(Y)

Dry Braking & Handling: Among the top performers—3rd place in dry braking tests. 

Wet Performance: Exceptional wet braking, handling, and aquaplaning resistance. Ranked among the best across multiple tests.

Rolling Resistance & Wear: Demonstrates notably high durability and fuel efficiency. 

Trade-off: Tends to be noisier than many premium rivals, often ranking lowest in noise assessments.

At PDQ Tyres and Services, customer satisfaction is our priority. We stand behind the quality of our work and products. If you're not completely satisfied, please review our refund policy below.

1. Services (Labour & Repairs)

• Refunds for labour/services (e.g. diagnostics, repairs, fitting) will only be considered in cases where:

• The service was not carried out as agreed
• A fault was incorrectly diagnosed and the repair did not resolve the issue.

• Customers must notify us within 7 days of service completion to raise a concern.

• We reserve the right to inspect the vehicle and attempt to rectify any issues before a refund is considered.

• New tyres can be returned for a refund or exchange within 14 days, provided:

  • They have not been fitted to a vehicle.

  • They are in brand-new, unused condition.

  • You provide proof of purchase (receipt or invoice).

• Fitted tyres are non-refundable unless:

  • A manufacturing fault is identified.

  • The wrong size/type was fitted due to an error on our part.

• If a tyre is suspected to be faulty, we will arrange an inspection. If confirmed, a refund or replacement will be issued as appropriate.

• Refunds do not apply to tyre wear or damage caused by road hazards or improper use.

• Customer-supplied tyres: If you provide your own tyres for fitting, PDQ Tyres and Services is not responsible for any faults, defects, or performance issues related to those tyres. We will inspect tyres before fitting, but ultimate responsibility for their quality rests with the supplier or manufacturer.

2. Parts 

• New parts can be returned for a refund or exchange within 14 days, if:

  • They are unused.

  • Still in original condition.

  • Accompanied by a valid receipt.

• Special order parts may be non-refundable or subject to a restocking fee depending on supplier policies.

• Fitted parts are non-refundable unless proven faulty.

3. Faulty Goods

• If a tyre or part is found to be faulty due to a manufacturing defect, we will:

  • Replace the item, or

  • Offer a refund, as appropriate.

• All faulty items must be inspected and confirmed as defective by the manufacturer or supplier.

5. Cancellations

• If a pre-booked appointment is cancelled within 24 hours of the scheduled time, a small fee may apply to cover workshop time and scheduling costs.

6. How to Request a Refund

To request a refund or raise a concern, please contact us:
Phone: 01264 554302
Please have your receipt or invoice number ready.